03 9689 1577

Your Feedback Matters

Tweddle Values Your Feedback: Share Your Experience and Help Us Grow!

At Tweddle, we’re committed to continuous improvement, and your feedback is crucial in helping us achieve that. Whether you have a compliment, suggestion, complaint, or simply an idea, we encourage you to share it with us.

Email

Reach out directly to our Quality Manager at [email protected] 

Phone

Speak to our dedicated team member by calling (03) 9689 1577 and asking for the Quality Manager.

Feedback Form

Click here for a quick and convenient way to provide your feedback.

Talk to Us

Our friendly team members are always happy to hear your thoughts in person.

Write to us

Send a letter to Quality Manager, Tweddle, 49-71 Adelaide Street Footscray VIC 3011

Rest Assured, We Listen

We take all feedback seriously, regardless of its nature.
Complaints are treated confidentially and investigated thoroughly.

We aim to resolve any issues promptly and keep you informed throughout the process.

Your Opinion Matters

By sharing your feedback, you’re helping us create a better Tweddle experience for everyone. Let your voice be heard!

Looking for further assistance?

If you’re not satisfied with our response to your feedback, you can reach out to the Health Complaints Commissioner (HCC). The HCC provides free, confidential, and impartial assistance regarding healthcare concerns in Victoria.

Visit their website: hcc.vic.gov.au
Call them at 1300 582 113 (9am-5pm, Monday-Friday)

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